Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions quickly.
Browse FAQ Categories
General
Services & Scope
Pricing & Quotes
Scheduling & Deposits
What to Expect & Warranty
What areas do you serve?
We serve the Las Vegas Valley, including Summerlin, Henderson, North Las Vegas, and surrounding communities.
How do I request service?
Call or text us at (702) 327-0005, email us at support@buildandmove.com, or use and Online Request form.
Our existing clients can also submit a request through our Client Hub.
We’ll respond promptly.
Are you background-checked?
Yes. Everyone who enters client homes is background-checked.
What kind of work do you do?
We handle professional minor repairs, maintenance, installations, and home improvements that fall under Nevada’s unlicensed exemption for minor work (total job value of labor + materials ≤ $1,000). Common projects include fixture replacements, drywall repair, painting, cabinet adjustments, safety upgrades, and general handyman work.
Do you handle larger or licensed contractor work?
No. We stay within the legal limits for unlicensed work. For anything requiring a contractor license, permits, structural changes, or specialty trades beyond simple fixture swaps, we will let you know and try to recommend a licensed professional.
How does pricing work?
We provide firm, written Quotes (not open estimates). Once the scope is clear, you receive a fixed price for the work and materials described.
Is there a minimum charge?
Yes. A $150 minimum labor charge applies to every job.
How are materials priced?
Materials are calculated at our cost plus a 30% markup.
This covers sourcing, taxes, and handling.
Do you offer free quotes?
Yes. We are happy to provide a no-obligation quote once we understand the scope of work.
How do I lock in a date?
A deposit of the greater of $100 or 30% of the quoted total is required to schedule the job. The deposit is credited toward the final invoice.
What is your cancellation policy?
48 hours or more notice: One courtesy reschedule is usually allowed (as long as no special-order materials have been purchased).
Less than 48 hours notice or a no-show: The deposit is forfeited.
Non-returnable materials already purchased remain non-refundable.
Do you show up on time?
Yes. Showing up on time (or early) is one of our core promises. We text when we are on the way.
What happens when you arrive?
We park considerately, text that we’ve arrived, greet you professionally, confirm the scope, and protect floors and surfaces before bringing tools inside.
Will you clean up?
Yes. We treat every home like our own and leave the work area cleaner than we found it.
What if additional work is needed?
We stop, explain the situation clearly, and issue a written change order for your approval before proceeding. We never do extra work without your written okay.
Do you offer a warranty?
Yes. We provide a 1-year warranty on labor and workmanship. Manufacturer warranties apply to materials and fixtures we install.
Are you insured and licensed?
We carry general liability insurance.
We are not a licensed contractor. All work is performed under Nevada’s NRS 624.031 unlicensed exemption for minor repair and maintenance (total job value ≤ $1,000).