Frequently Asked Questions
Straight answers. Same rules we put on every quote.
Browse FAQ Categories
General
Services & Scope
Pricing & Quotes
Scheduling & Deposits
What to Expect & Warranty
What areas do you serve?
Las Vegas, Henderson, North Las Vegas, Summerlin, and the rest of the Las Vegas Valley.
How do I request service?
Call or text (702) 327-0005, email support@buildandmove.com, or use the Online Service Request form. Existing clients can send it through Client Hub.
Are you background-checked?
Yes. Anyone who enters a client home is background-checked.
Are you insured, and are you a licensed contractor?
We carry general liability insurance. Build And Move Home Services is not licensed under NRS Chapter 624. We handle repair and maintenance jobs under $1,000 each, labor and materials included, that need no permit. Larger work and licensed-trade work are referred to licensed contractors. We are working toward a Nevada B-7 restricted license, which will let us take on a wider range of work once it is issued.
What kind of work do you do?
Drywall patching and paint touch-ups, doors and hardware, cabinet doors and hinges, grab bars and towel bars, blinds, shelves and TV mounting, punch lists, and rental make-readies, as long as each job stays under $1,000 and needs no permit.
What do you not do?
-No work that belongs to a licensed trade.
-No permit work.
-No structural changes.
-No splitting a bigger job into $999 tickets.
If it needs a licensed trade, we say so and point you there.
Do you work on jobs over $1,000?
No. Every job stays under $1,000, labor and materials included. If the work would go over that, we tell you up front and refer you to a licensed contractor.
How does pricing work?
Firm written quotes, not open-ended estimates. The price covers the work and materials described. Anything extra is a written change order first.
Is there a minimum?
Yes. $150 minimum labor. That minimum is already built into the quote. We don’t add it at the end.
Do you offer a cash discount?
Yes. 5% off labor when paid in cash or check.
How do I lock in a date?
A deposit of $100 or 30% of the quote, whichever is greater. It applies to the final invoice.
What’s the cancellation policy?
48 hours or more: one courtesy reschedule if we haven’t bought special-order materials.
Less than 48 hours or a no-show: deposit is forfeited.
**Special-order materials already purchased are not refundable.**
When is the balance due?
- Net 7 for residential.
- Net 30 for commercial.
Do you show up on time?
Yes. On time means on time. We text when we’re on the way. If we’re running late, you hear from us first.
What happens when you arrive?
We park out of the way, text that we’re here, confirm the scope, then protect floors before tools come in.
Will you clean up?
Yes. We leave the work area cleaner than we found it.
What if the job changes on site?
We stop, explain it, and send a written change order. No extra work without your okay.
Do you warranty the work?
1-year labor warranty. Manufacturer warranties on the parts we install. Wear and tear, customer changes, and misuse are not covered..