Frequently Asked Questions
Straight answers. Same rules we put on every quote.
Browse FAQ Categories
General
Services & Scope
Pricing & Quotes
Scheduling & Deposits
What to Expect & Warranty
What areas do you serve?
Las Vegas, Henderson, North Las Vegas, Summerlin, and the rest of the Las Vegas Valley.
How do I request service?
Call or text (702) 327-0005, email support@buildandmove.com, or use the Online Service Request form. Existing clients can send it through Client Hub.
Are you background-checked?
Yes. Anyone who enters a client home is background-checked.
Are you licensed and insured?
We carry general liability insurance. We are not a licensed contractor. Work stays under Nevada’s NRS 624.031 exemption - total job value, labor plus materials, $1,000 or less. We are applying for the B-7 Restricted license so we can legally take larger single-family jobs up to $7,000. Until that license is in hand, we do not take work over the $1,000 cap.
What kind of work do you do?
Fixture installs, drywall and paint, doors and hardware, vanities and cabinets, grab bars, punch lists, and landlord turnovers - as long as the job stays inside the legal limit and does not need a permit.
What do you not do?
-No primary plumbing, electrical, or HVAC.
-No permit work.
-No structural changes.
-No splitting a bigger job into $999 tickets.
If it needs a licensed trade, we say so and point you there.
Do you work on jobs over $1,000?
Not until the B-7 Restricted license is issued. If the scope is over the cap, we will tell you before we quote it.
How does pricing work?
Firm written quotes, not open-ended estimates. The price covers the work and materials described. Anything extra is a written change order first.
Is there a minimum?
Yes. $150 minimum labor. That minimum is already built into the quote. We don’t add it at the end.
How are materials priced?
Our cost plus 30% for sourcing, tax, handling, and waste. Customer-supplied parts are installed as-is.
Do you offer a cash discount?
Yes. 5% off labor when paid in cash or check.
How do I lock in a date?
A deposit of $100 or 30% of the quote, whichever is greater. It applies to the final invoice.
What’s the cancellation policy?
48 hours or more: one courtesy reschedule if we haven’t bought special-order materials.
Less than 48 hours or a no-show: deposit is forfeited.
**Special-order materials already purchased are not refundable.**
When is the balance due?
- Net 7 for residential.
- Net 30 for commercial.
Do you show up on time?
Yes. On time means on time. We text when we’re on the way. If we’re running late, you hear from us first.
What happens when you arrive?
We park out of the way, text that we’re here, confirm the scope, then protect floors before tools come in.
Will you clean up?
Yes. We leave the work area cleaner than we found it.
What if the job changes on site?
We stop, explain it, and send a written change order. No extra work without your okay.
Do you warranty the work?
1-year labor warranty. Manufacturer warranties on the parts we install. Wear and tear, customer changes, and misuse are not covered..